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Business Solutions

At OCC we understand that the cost of an in house IT staff can be overwhelming, yet the cost of lost business or productivity is equally unacceptable.

OCC has your business solution.

 

Full managed Services IT Instant Quote

Worry free IT is a quote away. Have your own IT department for less than you think. OCC will manage all of your IT needs : network efficiency, website management, data security, let OCC worry about it for you. Reduced downtime and better security. Are you sure you're getting the most out of the technology on the market today? Free instant quote online. click here to start!

OCC Real Time Network Monitoring (RNM) $200 $99

With OCC's Real Time Network Monitoring (RNM), our technicians are able to actively record and monitor the health and security of your bushiness' IT infrastructure without interfering with your day to day operations. Issues are addressed before problems arise, reducing or eliminating down time. RNM is included in each of our service call retainers, or offered as a stand alone product for the discounted price of $99 per month. RMN reduces overall costs for our clients money by removing the need to suffer extended downtime for foreseeable vulnerabilities. Optionally, our clients can choose remote support options in conjunction with RNM, providing direct service in real time.

OCC Client Ticket Monitoring (CTM) (one time fee of $200)

OCC's CTM system allows our clients to keep records of their IT infrastructure, request service, as well as monitor existing service requests and activities 24 hours a day, 7 days a week. Any service request can be monitored and altered by the client account representative. Tickets can be generated by the client, and the status of that ticket, along with any corresponding service is available instantly via the client login. Upon registration, our technicians audit all network infrastructure to document detailed network specifications on our secure servers. This information is available to OCC and the clients account representative, and is preserved or destroyed on request. CTM is available with any of our service packages.


OCC business packages: (prices are monthly, no long term contracts)

10 hour Full Service Package - $425-- $379
Our 10 hour package gives small businesses the flexibility to have their networks monitored and serviced by IT professionals without having to pay large monthly fees. This retainer is best suited for businesses that either have a small staff, or have a staff with a great deal of IT expertise. This package includes Real Time Network Monitoring, and Client Ticket Monitoring at no additional monthly charge.

24 hour Full Service Package - $1000---- $699
With our 24 hour FSP we offer all of our services on a month to month basis with 24 hours of service available. This gives small businesses the freedom of a virtual IT department with a full service staff. In our Full Service Packages OCC offers phone support, remote assistance, and onsite support up to 24 hours per month. As with any of our full service packages, as soon as an issue is passed to us from our client, we take complete responsibility of the issue, and walk it through to resolution. No second phone call, no waiting around. Most issues are resolved within hours. This package includes Real Time Network Monitoring, and Client Ticket Monitoring.

40 hour Full Service Package - $1400---- $999
With our 40 hour FSP we offer all of our services on a month to month basis with a full 40 hours of service available. Finally have the freedom from travel fees and billing hours and downtime. Computers and network downtime can be expensive, not only in lost productivity, but in wasted time by paid employees. In our Full Service Packages OCC offers phone support, remote assistance, and onsite support up to 40 hours per month. As with any of our full service packages, as soon as an issue is passed to us from our client, we take complete responsibility of the issue, and walk it through to resolution. No second phone call, no waiting around. Most issues are resolved within hours. This package includes Real Time Network Monitoring, and Client Ticket Monitoring.

Custom Retainers are offered
(All retainers are charged on a month to month basis and no long term contracts are required.)

You don't need a business retainer to use OCC for your business computer problems, so go ahead and give us a call. (512) 382 -7279

 

Security Service

Get your home or office computer or network secured professionally. Have the peace of mind that all of you personal and financial information is safe. Click here for more info

Network Setup/Maintenance Whether you have a local area network in place or you want one. Whether you need retained support for your business, or service where you live, we can help. Our network diagnostic experience is superb, and our knowledge of products, configurations, and services is unparalleled. Call us with all you home network needs.

Spyware/Adware Removal If you're getting popup's when you're not browsing the internet, bad news, you have spyware. We have found that almost every computer not otherwise protected from these software security breaches is filled with spyware. Some of these invisible programs are known as highjackers; they inhibit the computer from doing tasks while stealing personal information. There is good news, it's inexpensive to fix. Give us a call for a free consultation, we'll find out whether you have any spyware.

Virus Protection/Elimination The frequency of virus related computer problems is staggering. Don't wait till a virus takes over your computer, get protection now. Did your computer already catch a cold? Time is of the essence, shut down your computer immediately, and give us a call. We will be there in a hurry.

New Products If you are looking to upgrade your system, or add peripherals, we are the ones to go to. With your free consultation we will discus what you need and your budget. We will research it, show you price comparisons, and give you advice. We will assist you in finding, buying and setting up your new product.

Slow Computers Before you go out and just buy a new one, give On Call Computers a call for a free consultation. We will tell you whether we can get that old computer running like new again.

Other Problems Spill coffee on your laptop? Dropped your printer? or if you computer just crashes one day, know that we are On Call. Give us a ring and we will be there as soon as we can. From everyday computer problems, to hardware malfunctions and rare viruses, if we can't help than you don't pay a thing. Remember, the consultation is free.

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