| Network Setup/Maintenance Whether you have a local area network in place or you want one. Whether you need retained support for your business, or service where you live, we can help. Our network diagnostic experience is superb, and our knowledge of products, configurations, and services is unparalleled. Call us with all you home network needs. |
Spyware/Adware Removal If you're getting popup's when you're not browsing the internet, bad news, you have spyware. We have found that almost every computer not otherwise protected from these software security breaches is filled with spyware. Some of these invisible programs are known as highjackers; they inhibit the computer from doing tasks while stealing personal information. There is good news, it's inexpensive to fix. Give us a call for a free consultation, we'll find out whether you have any spyware. |
| Virus Protection/Elimination The frequency of virus related computer problems is staggering. Don't wait till a virus takes over your computer, get protection now. Did your computer already catch a cold? Time is of the essence, shut down your computer immediately, and give us a call. We will be there in a hurry. |
New Products If you are looking to upgrade your system, or add peripherals, we are the ones to go to. With your free consultation we will discus what you need and your budget. We will research it, show you price comparisons, and give you advice. We will assist you in finding, buying and setting up your new product. |
| Slow Computers Before you go out and just buy a new one, give On Call Computers a call for a free consultation. We will tell you whether we can get that old computer running like new again. |
Other Problems Spill coffee on your laptop? Dropped your printer? or if you computer just crashes one day, know that we are On Call. Give us a ring and we will be there as soon as we can. From everyday computer problems, to hardware malfunctions and rare viruses, if we can't help than you don't pay a thing. Remember, the consultation is free. |
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Full Solution ManagementOCC now offers full solution management to our clients and their business needs. Each solution is priced individually to give our clients the forsight of fixed cost technology managment needs and a budget what to expect in the future. Each solution management item comes with unlimited service on the application scope. These are conditions that we insist are vital to performance in OCC’s Best Practices standardization. In fewer words, OCC Solution management is a custom IT department at affordable rates for individual devices and technologies. |
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Why solution management?
Paying for “break/fix” technology support can be much costlier than it seems up front. Firstly, the most expensive cost incurred by the average businesses aren’t fees or equipment, but lost business or productivity due to poor IT practices. Employee downtime, lost data, or legally insecure data are the real costs of a break/fix IT strategy. OCC truly believes in incentive alignment. Our business, like yours, is in the interest of making mutually beneficial relationships with our clients. It is for this reason OCC would like to profit off of our clients being happy, not the inverse. Our flat fee structure for solution management means that if you have any downtime, our bottom line suffers as well.
Really our own IT Department?
OCC solution management gives clients an opportunity to have a full service IT department at a fraction of the cost of hiring the required personnel. Our technicians are working day in and day out on real world technology challenges. Rather than sitting behind a desk all day, an OCC tech will spend most of his or her day in the field building knowledge, experience, and the trust of our clients. Our office is quick to answer phone calls and offer guidance as needed to our clients, and remote support often resolves most issues in minutes.
How to get started :
The best way to get the ball rolling is to place a pone call to OCC and set up a free consultation. A professional visit you at your office to discuss your technology needs, concerns, and desired improvements. From there, a customized plan will be developed to best suit the companies plans for the near and far term. An OCC technician, with the specific skills to service the client’s individual needs will be introduced to you and your team he or she will be working with in the future. This technician will be assigned the role of primary technician and will serve as a personal contact. This technician will be personally accountable for all your needs as a client. Clients often develop a personal relationship with their primary technician, but have the option to request others should their primary technician be occupied.